Building a Secure & Compliant Multi-Cloud API Platform for Safaricom Ethiopia

iSolution led the design and delivery of Safaricom’s API modernization strategy, implementing a multi-cloud Apigee architecture to ensure business continuity, strengthen security, and enhance governance through Advanced API Security and AI-supported monitoring.

The challenge

Safaricom lacked a multi-cloud deployment strategy, creating business continuity risks. Limited managed service support and low security observability hindered effective API monitoring and governance, while strict data residency requirements in Ethiopia added further architectural complexity.

The solution

iSolution deployed a multi-cloud Apigee architecture using Apigee Hybrid and Apigee X, enabling resilient API management. Advanced API Security strengthened protection, while AI-supported governance improved visibility and issue detection. Enhanced cloud logging and monitoring improved observability, along with planning for automated cluster upgrades to ensure operational resilience.

The result

Safaricom established a robust multi-cloud strategy, achieving business continuity across its services. API security and governance were strengthened through enhanced threat protection, monitoring, and control. Improved observability accelerated issue resolution and system visibility, while the hybrid model ensured compliance with data residency requirements and enabled secure, scalable service delivery.

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